Which mattress is right for me?

You can’t give a reliable answer to that by looking at a screen. The sleep ergonomics analysis shows which model and configuration suit you. Your sleep advisor will ask about your sleep and daily life, measure where your body needs support or pressure relief on the sleep ergonomics simulator, and configure your mattress accordingly.

Can I order a mattress online?

No. Every mattress is made to match your readings. That’s why you start with a sleep ergonomics analysis at a schlafTEQ center or partner store near you.

How much does the sleep ergonomics analysis cost, and what does it involve?

The sleep ergonomics analysis is free of charge and without obligation. The measurement itself takes just a few minutes, in everyday clothes and with no preparation. Your sleep advisor will set aside much more time for the whole visit, including a conversation, measurement and rest-test.

What’s included in the starting price?

The starting price is for a single mattress in a standard size. It includes configuration based on your readings, a 180-Night Sleep Trial and the 10-Year Materials & Service Guarantee at no extra charge; the Level 24 Pro comes with a 12-year guarantee. The final price depends on the size and features, such as a sensitive layer or a Top-Flex cover.

Where can I get advice?

At more than 60 locations, in sleep ergonomics centers and schlafTEQ partner stores. Use the location search to find the nearest one and book your appointment directly.

What are the differences between the models?

All three models can be configured to suit you and are adjusted to your body on the sleep ergonomics simulator. The difference is on the inside. The Level 20 uses support rolls, while the Level 24 uses Original StemPad Technology. The Level 24 Pro also has a taller base core and a 12-Year Materials & Service Guarantee. Your sleep advisor will help you decide which model is right for you.

Which hardness grade do I need?

At schlafTEQ, there isn’t one hardness grade for the whole mattress. Firmness is adjusted zone by zone using the support elements in the base core. The H1 to H5 hardness grade applies only to the comfort layer above, determining how softly you sink in. Both are based on your readings and your personal feel.

What sizes are available?

Single mattresses are available in widths of 80, 90, 100, 120 and 140 centimetres; partner mattresses in widths of 160, 180 and 200 centimetres. Both types are available in lengths of 190 or 200 centimetres. Larger sizes, such as 210 centimetres long, are also possible. If none of these sizes suit you, a custom size can be made at an extra cost and with a longer delivery time.

Is there a mattress for two people?

Yes, the partner mattress. It’s one continuous mattress with no gap in the middle and has two sleep ergonomics profiles. You’ll each be measured individually, and each side will be configured according to the readings of the person who sleeps on it.

Can I wash the cover?

Yes. The cover can be removed, split using a zip, washed at temperatures up to 60°C and tumble-dried.

Can I keep my slatted bed base?

Often, yes. Your mattress and bed base work as a system, so you and your sleep advisor will look at your slatted bed base together during the sleep ergonomics analysis. A mattress configured just for you needs a stable foundation above all, such as wooden slats with a maximum gap of five centimetres. Disc and individual-cap systems often don’t work well because they counteract the configuration. A supportive slatted base is also a requirement for the Materials Guarantee.

How long does delivery take?

Three to twelve weeks, depending on the features, size and location, because each mattress is made only after your measurement. Your sleep advisor will tell you the delivery date when you place your order.

What does a sleep trial at schlafTEQ involve?

During the first 180 nights, your body gets used to your new mattress. What it tells you during this time is used to adjust your mattress at no extra cost, including delivery. This does not involve returning the mattress. Here, a sleep trial means making adjustments, not sending it back.

What happens if my body changes?

You’ll be measured again at a schlafTEQ center or partner store. This is free once a year, and more often if your sleep advisor recommends it. Only the elements that need to change are replaced. From night 181 onwards, you pay only for those elements. The appointment, measurement, advice and delivery remain free of charge.

What’s the difference between a warranty and a guarantee?

The warranty is a legal protection for defects that were already present when the mattress was handed over to you. Its duration depends on the country. There are also two voluntary guarantees. The 10-Year Materials Guarantee covers material defects that appear later: in full during the first two years, and after that with a share of the material costs that increases each year. The 10-Year Service Guarantee ensures that your mattress can continue to be adjusted. Both guarantees run for 12 years with the Level 24 Pro.

Who can help me after I buy?

Your sleep advisor, who measured you. You can also reach the customer service helpline. The Online Service Portal lets you view your configuration, measurements and appointments at any time.

Graphic: Layers of the Level 24 mattress pulled apart, from cover and comfort layer to the base core

Custom-made mattresses, tailored to you.

A custom-made mattress starts with your body. In just a few minutes on the sleep ergonomics simulator, you can see where your body needs support or pressure relief. Your readings are then used to configure your mattress zone by zone, following the sleep orthopaedic principle developed by the Proschlaf Institute: gently cushioned from above, well supported from below.

100% modular mattresses: Three models.
Your body sets the standard.

Discover a personal feel made just for you. If your body changes, we’ll adjust your mattress—even years after you buy it—so it always supports you where you need it.

Three models, thousands of possible configurations. Your sleep advisor will work with you to find the one that’s right for you.

Book a sleep and sleep ergonomics consultation

free of charge and without obligation

the difference

Objective measurements, not assumptions.

When you buy a conventional mattress, you lie on it briefly to try it out, then choose your preferred size from standard products. At schlafTEQ, your mattress is made for your body based on objective readings. Many people have an aha moment on the sleep ergonomics simulator: there’s a world of difference between lying down and lying really well.

Objective measurements, not assumptions.
Criterion		Conventional mattress buying
Advice	Yes: Certified sleep advisors who take the time to understand you and your sleep.	No: Sales staff who know the range.
Decision	Yes: Your readings show where your body needs support or pressure relief.	No: The recommendation is based on how it feels, not on your body.
Firmness	Yes: Adjusted zone by zone, with a separate hardness grade for the comfort layer.	No: One hardness grade for the whole mattress, usually chosen according to body weight.
Rest-test	Yes: You lie on your fully configured mattress. Your sleep advisor checks whether it suits your body in every sleep position.	No: You try out display models and choose the one that feels best.
Partner mattress	Yes: One continuous mattress with no gap and a sleep ergonomics profile for each side.	No: A compromise for both of you, or a gap in the middle.
Sleep trial	Yes: 180-Night Sleep Trial: what your body tells us at home is used to adjust your mattress at no extra cost.	No: If it doesn’t suit you, it has to be sent back with some effort or exchanged for another model.
Years later	Yes: Remeasurement on the sleep ergonomics simulator at no charge. Only the parts that need to change are replaced.	No: Once bought, it stays as it is.

Advice
schlafTEQ: Certified sleep advisors who take the time to understand you and your sleep.
Conventional mattress buying: Sales staff who know the range.
Decision
schlafTEQ: Your readings show where your body needs support or pressure relief.
Conventional mattress buying: The recommendation is based on how it feels, not on your body.
Firmness
schlafTEQ: Adjusted zone by zone, with a separate hardness grade for the comfort layer.
Conventional mattress buying: One hardness grade for the whole mattress, usually chosen according to body weight.
Rest-test
schlafTEQ: You lie on your fully configured mattress. Your sleep advisor checks whether it suits your body in every sleep position.
Conventional mattress buying: You try out display models and choose the one that feels best.
Partner mattress
schlafTEQ: One continuous mattress with no gap and a sleep ergonomics profile for each side.
Conventional mattress buying: A compromise for both of you, or a gap in the middle.
Sleep trial
schlafTEQ: 180-Night Sleep Trial: what your body tells us at home is used to adjust your mattress at no extra cost.
Conventional mattress buying: If it doesn’t suit you, it has to be sent back with some effort or exchanged for another model.
Years later
schlafTEQ: Remeasurement on the sleep ergonomics simulator at no charge. Only the parts that need to change are replaced.
Conventional mattress buying: Once bought, it stays as it is.

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Customer stories

What our customers experience.

Real reviews from our schlafTEQ centers.

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FAQ

Questions about your mattress.

Buying and advice

You can’t give a reliable answer to that by looking at a screen. The sleep ergonomics analysis shows which model and configuration suit you. Your sleep advisor will ask about your sleep and daily life, measure where your body needs support or pressure relief on the sleep ergonomics simulator, and configure your mattress accordingly.
No. Every mattress is made to match your readings. That’s why you start with a sleep ergonomics analysis at a schlafTEQ center or partner store near you.
The sleep ergonomics analysis is free of charge and without obligation. The measurement itself takes just a few minutes, in everyday clothes and with no preparation. Your sleep advisor will set aside much more time for the whole visit, including a conversation, measurement and rest-test.
The starting price is for a single mattress in a standard size. It includes configuration based on your readings, a 180-Night Sleep Trial and the 10-Year Materials & Service Guarantee at no extra charge; the Level 24 Pro comes with a 12-year guarantee. The final price depends on the size and features, such as a sensitive layer or a Top-Flex cover.
At more than 60 locations, in sleep ergonomics centers and schlafTEQ partner stores. Use the location search to find the nearest one and book your appointment directly.

The mattress

All three models can be configured to suit you and are adjusted to your body on the sleep ergonomics simulator. The difference is on the inside. The Level 20 uses support rolls, while the Level 24 uses Original StemPad Technology. The Level 24 Pro also has a taller base core and a 12-Year Materials & Service Guarantee. Your sleep advisor will help you decide which model is right for you.
At schlafTEQ, there isn’t one hardness grade for the whole mattress. Firmness is adjusted zone by zone using the support elements in the base core. The H1 to H5 hardness grade applies only to the comfort layer above, determining how softly you sink in. Both are based on your readings and your personal feel.
Single mattresses are available in widths of 80, 90, 100, 120 and 140 centimetres; partner mattresses in widths of 160, 180 and 200 centimetres. Both types are available in lengths of 190 or 200 centimetres. Larger sizes, such as 210 centimetres long, are also possible. If none of these sizes suit you, a custom size can be made at an extra cost and with a longer delivery time.
Yes, the partner mattress. It’s one continuous mattress with no gap in the middle and has two sleep ergonomics profiles. You’ll each be measured individually, and each side will be configured according to the readings of the person who sleeps on it.
No, and you shouldn’t. The layers follow the sleep orthopaedic principle developed by the Proschlaf Institute: gently cushioned from above, well supported from below. Turning it over would turn this principle upside down.
Yes. The cover can be removed, split using a zip, washed at temperatures up to 60°C and tumble-dried.
Often, yes. Your mattress and bed base work as a system, so you and your sleep advisor will look at your slatted bed base together during the sleep ergonomics analysis. A mattress configured just for you needs a stable foundation above all, such as wooden slats with a maximum gap of five centimetres. Disc and individual-cap systems often don’t work well because they counteract the configuration. A supportive slatted base is also a requirement for the Materials Guarantee.
Three to twelve weeks, depending on the features, size and location, because each mattress is made only after your measurement. Your sleep advisor will tell you the delivery date when you place your order.

Service and guarantees

During the first 180 nights, your body gets used to your new mattress. What it tells you during this time is used to adjust your mattress at no extra cost, including delivery. This does not involve returning the mattress. Here, a sleep trial means making adjustments, not sending it back.
You’ll be measured again at a schlafTEQ center or partner store. This is free once a year, and more often if your sleep advisor recommends it. Only the elements that need to change are replaced. From night 181 onwards, you pay only for those elements. The appointment, measurement, advice and delivery remain free of charge.
The warranty is a legal protection for defects that were already present when the mattress was handed over to you. Its duration depends on the country. There are also two voluntary guarantees. The 10-Year Materials Guarantee covers material defects that appear later: in full during the first two years, and after that with a share of the material costs that increases each year. The 10-Year Service Guarantee ensures that your mattress can continue to be adjusted. Both guarantees run for 12 years with the Level 24 Pro.
Your sleep advisor, who measured you. You can also reach the customer service helpline. The Online Service Portal lets you view your configuration, measurements and appointments at any time.

The system follows your shape.

Your mattress doesn’t passively adapt to your body. We adjust it to you deliberately, based on your readings. With up to 24 zones and individually replaceable support elements, we reproduce your body’s contours. Because sleep is about more than rest. It’s active recovery. If you take that seriously, you don’t wait for your body to tell you something is wrong. You make sure it doesn’t have to work against its mattress at night.

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