Level 20 mattress

The layer you feel first when you lie down sits above the base core.

• Comfort layer: 7 cm high, allowing your shoulders and pelvis to sink in. Two foams made in Austria, emc®xd and ND, each available in hardness grades H1 to H5.

• Sensitive layer: optional, 2.5 to 4 cm high. Five materials: ICE, High Sensitive foam, emc®xd in two hardness grades, ND and latex.

• Combinations: more than 30. Your sleep advisor will suggest what suits your measurements and personal feel.

You don’t choose one hardness grade for the whole mattress with us, but for the top layers. The zones in the base core determine how firmly the mattress supports you underneath, each set according to your measurement. That way, the top can feel as soft as you like, while the support underneath suits what your body needs.

• Cover: The standard option is TENCEL™ double cloth, quilted with climate fiber and TENCEL™ on both sides. On request, you can choose the Top-Flex cover, also available as a cooling Cool-Touch cover, or the natural cover.

• Natural cover: The top side is made of 100% cotton from controlled organic cultivation, quilted with 400 g/m² TENCEL™. Like the standard cover, it has a climate band and is fully removable.

• Standard cover composition: Outer fabric: 67% polyester, 33% lyocell. Filling: 50% climate fiber, 50% TENCEL™.

• Sleep climate: The cover, top layers, StemPads and climate band work together to promote air circulation. We call this AirFlow ventilation and moisture management.

• Washing: The standard cover is removable, can be separated using the zip, is washable at up to 60°C and is suitable for tumble drying. For all other covers, follow the care label.

• Do not turn over: The softest layer is on top and the supportive layer underneath. That’s how it should stay.

• Total height: approx. 22.5 cm including cover

• Single mattress: 80, 90 or 100 cm wide

• Partner mattress: 160, 180 or 200 cm wide, with two separately configured sleep ergonomics profiles under one cover

• Length: 190 or 200 cm; longer sizes 210 and 220 cm

• Custom sizes: for beds that don’t fit a standard mattress, such as in a motorhome or a sailboat berth. Angled or rounded shapes are also possible. The surcharge and delivery time depend on the size and shape.

• Delivery time: three to twelve weeks, depending on configuration, size and location. Your sleep advisor will tell you the delivery date when you order. The 180-Night Sleep Trial and guarantees begin only once your mattress has been delivered.

• Base core: 13.5 cm of Austrian quality high-resilience foam from NEVEON in Upper Austria, made at plants with certified quality and environmental management systems in accordance with ISO 9001 and ISO 14001.

• Durability testing and density: In durability tests involving more than 80,000 load cycles, the foams in our comfort layer lose less than three percent of their height. According to the manufacturer, their firmness changes by less than eight percent. This says more about their durability than density alone. According to the manufacturer, the density is 43 to 49 kg/m³ for emc®xd and 36 to 40 kg/m³ for ND.

• Harmful substance testing: OEKO-TEX® STANDARD 100, certificate VN025 269131, OETI

• Other quality marks for the comfort layer: CertiPUR, LGA tested for harmful substances, LGA quality tested

For anyone who wants a mattress based on their own measurements and feels comfortable on a clear, compact design. It’s particularly well suited to people who mainly sleep on their back or prefer a firmer, more substantial foundation. It suits lighter and heavier bodies alike, because each zone is set according to your weight and weight distribution.

If your body needs finer adjustment, for example at the transitions between your shoulders, waist and pelvis, the measurement will show it. Your sleep advisor will then recommend another model.

The price is for a single mattress in standard sizes: 80, 90 or 100 cm wide and 190 or 200 cm long. It includes the configuration of all 20 zones according to your sleep ergonomics profile, the comfort layer and cover, the 180-Night Sleep Trial and the 10-Year Materials & Service Guarantee. The sensitive layer, Top-Flex cover and natural cover are optional and not included in the price. The sleep ergonomics analysis is free, whether or not you decide to buy afterwards. You’ll find out the price of your configuration during your appointment, before you decide.

There isn’t just one. Most mattresses have a single hardness grade for the whole sleep surface, chosen according to body weight. The Level 20 mattress has modular firmness at every level:

• Base core: Each of the 20 zones gets a support roll with the firmness indicated by your measurement.

• Comfort layer: Available in hardness grades H1 to H5. The right one depends on your personal feel.

• Sensitive layer: This is optional and determines how the very top feels. You choose its material based on your personal feel too.

Each of these layers can be replaced individually: during your appointment, in the first 180 nights or years later. So your mattress doesn’t have just one hardness grade, but as many levels of firmness as your body needs.

Both are configured according to your measurements, can be adjusted and have the same guarantee. The difference is in their support elements. The Level 20 uses 20 support rolls to set up your shoulders, back and pelvis precisely. The Level 24 uses 24 StemPads, which work closer to the body and also account for the transitions between these areas. The sleep ergonomics analysis shows which one suits you.

Not necessarily. The Level 20 mattress adjusts to your body itself and needs a stable base underneath: wooden slats with a maximum gap of 5 cm. Disc systems and frames set very soft are not suitable. Your sleep advisor will check with you during the sleep ergonomics analysis whether your slatted bed base is a good fit. If it isn’t, we recommend the slatted bed base Flex.

Then your mattress will be adjusted. Some people feel comfortable from the first night, while others need a few nights to get used to the new feel. That’s what the 180-Night Sleep Trial is for: during this time, we’ll adjust the support rolls and top layers at no charge, at the schlafTEQ center or, by arrangement, at your home. Your mattress will be adjusted, not taken back.

No. It is configured according to your measurements, taken during the sleep ergonomics analysis at a schlafTEQ center or partner store. The appointment is free and comes with no obligation.

Service appointments, remeasurement, advice and delivery remain free for the full ten years. You pay only for the element that is replaced. Your sleep advisor can tell you the current prices for each element.

Yes. Many requests for custom sizes come from people who sleep in a motorhome or aboard a sailboat. Sleep surfaces there are often narrower or shorter, and some have angled or rounded edges. Your mattress is then made to fit the size and shape of your bed and configured according to your measurements, just like any other. It’s best to bring the exact measurements or a template of your sleep surface to your sleep ergonomics analysis. The surcharge and delivery time depend on the size and shape.

Density indicates how much material there is in a cubic metre of foam. It can be a useful guide, but on its own it doesn’t tell you how long the foam will hold its shape. That also depends on its composition and cell structure. That’s why we focus on how the foam performs in durability testing: in tests involving more than 80,000 load cycles, the foams in our comfort layer lose less than three percent of their height. According to the manufacturer, their firmness changes by less than eight percent. The manufacturer gives the density as 43 to 49 kg/m³ for emc®xd and 36 to 40 kg/m³ for ND.